Client Complaints

Dear clients, we value your trust in our company and in our services and we are proud of our distinguished relationship with you, and reassure our commitment to work on your satisfaction. In order to achieve that, we receive your complaints and listen to your suggestions.
If for any reason you wish to file a complaint with us, please fill the complaint form designed for this purpose and submit it through one of the following means:
  • By visiting our Clients Complaints Unit at Global Tower, Al Shuhada Street, 5th Floor, Sharq, Kuwait City, during our working hours from 8:30 am till 3:00 pm. 
  • By mailing the form to our P.O.Box 26306 Safat, 13124 Kuwait.
  • Or by emailing it to complaints@oulawasata.com.kw.